Help Centre

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Welcome

It is the host’s list of gift ideas and cash funds. You can reserve a gift to buy yourself, or contribute towards a gift or fund where that option is enabled.
Open the host's wishlist and choose a gift or fund. You need to sign in or create a Hazlnut account to reserve a gift or contribute. Contributions are handled inside Hazlnut. If you reserve a gift, you purchase it from the retailer and arrange delivery or give it in person.
Yes. Guests need a Hazlnut account to reserve a gift or make a contribution.

Buying a Gift

Open the wishlist link the host shared with you. If you do not have it, ask the host to send it again.
Open the item to see its available gifting options. Reserving means you intend to buy it yourself: you still need to purchase it from the retailer and arrange delivery. A reservation is not an order or proof of delivery. If you contribute instead, Hazlnut handles the payment and the host receives the money after the flat 3% fee. The host arranges the eventual purchase; reaching a funding target does not automatically order a product.
Yes. You can cancel your reservation on Hazlnut if your plans change. Cancelling a reservation does not cancel a retailer order; contact the retailer separately about any purchase you have already made.
The host can see your reservation or contribution on their wishlist. If you reserved a gift, let the host know about delivery after you buy it. Hazlnut does not track the retailer’s order or delivery. A contribution is a money gift; the host arranges the purchase.
Choose a gift with contributions enabled and enter the amount you would like to give. Other guests can contribute towards the same gift. The host receives the money after the fee and buys the gift themselves; Hazlnut does not automatically order it.
Yes. The host can see your contribution amount and the message you include after your payment is completed.
Yes. Add a note when making your contribution. The host can read it alongside your contribution details.

Payments

Choose from the payment methods available at checkout, including major debit and credit cards and UPI. International contributions in major currencies are enabled by default. The host receives settlement only in INR into an Indian bank account.
Hazlnut does not add a fee on top of your contribution. A flat 3% is deducted before the money is settled to the host. For example, if you contribute ₹10,000, the host receives ₹9,700 after the ₹300 fee. Reservations are free; if you buy a gift independently, you pay the retailer separately.
You receive a confirmation email after a successful contribution. You can also check your contribution details on the wishlist while signed in. If you were charged but cannot find confirmation, contact support with the payment reference before trying again.

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